What We Do
The Pollice Management Consulting Group customize all workshops in order to meet the specific needs of our clients and associates.
Our approach is to treat all clients as unique entities with differentiated needs, expectations and benchmarks for measuring success.
In a highly interactive learning environment, individual and group exercises are incorporated to stimulate thinking and ensure that key learning principles are practical and personal.
On occasion, the use of thought provoking videos are used to focus group discussions on critical elements and under score work place applications.
A comprehensive workbook and learning manual are distributed to each participant as an excellent resource during and upon completion of the workshop.
Some workshops that have been customized for public and private sector clients are:
Workshops
COMMUNICATION
- Customer Service
- Having Difficult Conversations
- Conflict Coaching
- Interpersonal Skills
- Strategic Negotiation
- Working with Emotional Intelligence
Human Resource Management
- Behavioural Interviewing Skills
- Performance Management
- Mediation
- Workplace Harassment & Due Diligence
- Workplace Violence & Bullying; Internal Responsibility
Personal
- Behavioural Styles & Preferences
- Emotional Intelligence
- Myers Briggs Personality Styles Coaching
- Team Dynamics
Supervision & Management
- Conflict Resolution
- Dealing with Performance Challenges
- Making The Transition To Supervision & Management
- Management Skills and Techniques For Supervisors & Managers
- Mastering Organizational Influences & Developing Strategic Alliances
- Successfully Managing Performance
- Team Leadership Skills
- Managing Multiple Generations
Consulting Services
Professional Coaching & Mentoring
Through one-on-one coaching and counselling sessions, we offer our clients the opportunity to help their people grow and develop by fostering their adjustment to the changing business world.
Facilitations
We enable our clients to initiate, manage and take action towards corporate transformation by facilitating process, operational and strategic plans.
Mediation Intervention
When you need help in resolving labour disputes and wish to avoid legal proceedings or other costly measures, we are there to help. We act as a third party with the aim of inspiring communication between disputing parties in order to find a suitable means of setting a dispute.
Training
In a highly participative, learn-by-doing environment, we offer clients customized workshops that meet their present and future needs. Each can be used independently or in connection with a larger organizational effort. Our workshops include Leadership and Supervisory Skills, Management Techniques, Negotiation, Conflict Resolution, Communication Skills & Techniques, Behavioural Interviewing Techniques, Teambuilding For Success, Civility in the Workplace and Achieving Innovative Workplace Techniques.
Workplace Harassment Investigations
When our clients require help in investigating workplace harassment, violence and bullying claims we are there to offer an unbiased professional investigation. Our cost effective investigations include thorough interviewing techniques and a detailed confidential summary report complete with observations, conclusions and recommendations.
Civility In The Workplace
Giving an education into the principles, laws and strategies surrounding workplace violence, bullying and harassment while introducing corporate due diligence and techniques to ensure employee safety.
Due Diligence & The Internal Responsibility System.
An in-depth exploration into the principles, laws and strategies associated with the Occupational Health & Safety Act (OHSA). Customized to meet the needs of a front line leader the session encompasses all aspects of the most pertinent elements of OHSA by educating leaders and enables organizations to receive a WSIB “NER” rebate through sound operational leadership practises
